Legal

Privacy Policy

Last updated: 30 October 2026 · EDPS (edps.co.za)

Please review before publishing: This template is written to align with South Africa's POPIA (Protection of Personal Information Act). Confirm the details fit how EDPS actually operates — ideally with a legal professional — before relying on it.

1. Who we are

EDPS ("we", "us", "our") operates the website edps.co.za and provides custom 3D printing services. We are the responsible party for the personal information described in this policy. You can reach us at info@edps.co.za.

2. Information we collect

We only collect what we need to respond to you and deliver your order:

Contact details you provide (name, email address, phone number).
Project details, files and images you send us for quoting or printing.
Order and payment information necessary to fulfil your purchase.
Basic technical data (such as anonymised analytics) to keep the site secure and working.

3. How we use your information

To respond to enquiries and provide quotes.
To produce, fulfil and deliver your custom orders.
To communicate with you about your project or account.
To protect the website against fraud and abuse.

4. How we protect your information

Your connection to this site is secured with encryption (HTTPS/TLS). Enquiries submitted through our contact form are stored in encrypted form, access to them is restricted to authorised staff, and we apply technical and organisational measures to guard against unauthorised access, loss or misuse.

5. Sharing your information

We do not sell your personal information. We only share it with trusted service providers who help us operate (for example couriers or payment processors), and only as far as needed to serve you, or where required by law.

6. Your rights (POPIA)

You have the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to certain processing. To exercise any of these rights, email us at info@edps.co.za.

7. Cookies

We use an essential session cookie to keep the site functioning and secure. We do not use advertising cookies. Any optional analytics would be anonymised. You can control cookies through your browser settings.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with its revision date.

9. Contact

Questions about your privacy or this policy? Email info@edps.co.za.